By Juanita Ecker
I was recently hired by a Fortune 500 company to do one-on-one coaching for two individuals. One needed to brush up on his telephone skills; the other needed help with tradeshow etiquette as well as rapport building and conversation skills. They were relatively in the same boat, but it surprised me how different their reactions were to the prospect of training.
The first individual was excited about working with me and was eager to learn new material that he could use to further his career. The second individual, however, told me she didn’t need the coaching and went back to the HR manager to ask if she could take a “live” session instead of working with me over the telephone.
What impact do you think these employees’ actions and attitudes will have on their careers with this company? In my opinion, the second employee made a career-inhibiting move. When a company has hired an outside consultant to work with you, they must think you need some help, but they are willing to stick with you and foot the bill for further training. They are investing in your future with the company. When you refuse it, you diminish your chances for career advancement. (more…)
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